- Please order trough email. Calls and sms regarding order will NOT be entertained.
- I understand that there is a risk of buying online ( this is not including wrong item received)
- Genuine buyer. No cheaters. If u want to cancel just tell us, we don't eat people =)
- We have the right to refuse overdemanding and rude customers.
- Price is fixed.We will try to give our best in terms of pricing and services.
- Due to overwhelming orders ( thank u very much) Please allow us to deliver ur item 1-3 business days after payment has been made. We need time to check everyone payment, wrap everything and ship out the item to pos laju
- All Sales are final. Items sold are not exchangeable or returnable.
- No more picture requests
- No refund once payment is done unless items ordered are out of stock
- We have made every effort to display, as accurately as possible, the colors of our products that appear at the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate. The design may slightly different from what you see ( example : the position of the flowers may at different places)
- This is very important. Reservation is allowed for 24 hrs ONLY. After that all reservations without payment will automatically canceled. Applicable also if u pay on 3rd day after confirm taking the item; we will refund ur money if the item has been sold. Whoever pays first, get the item first.
- We will not be held any responsible for any loss or damages incurred during shipping.
- If addressee is not available by the time POS Laju at his/her place, we advise you to pickup his/her item at nearest POSLAJU branch.
- We ship items ordered/paid 2 times a week. Reservations are only for 24 hrs. We need time to check payment, check inventory and wrap items before shipping it out. So give us sometime to wrap ur items. After payment is made, Items will be sent out in 1-3 business days. If you fail to make full payment as we agreed ur reservation on the item will be automatically canceled without prior notice. Some items are only valid for 24 hrs reservation.
- Shipping Method : POS laju only
- NO COD. Payment must be made before meeting.
- Buy at your own risk ( However we have more than 300 hundred satisfied customer every week.)
- We dont accept 'standing instruction payment', for example, u book items on 3rd january, u send us copy of receipt of payment u made on 4th january, but payment u instruct it to be cleared on 5th january. it s consider not fair to other customers.
Due to overwhelming orders, thank you to everyone who supported sugarscarf, new order details have been added up.
Please fill in the forms available on the website.
If u want to add order please just email us at sugarscarf.riqa@gmail.comIMPORTANT THINGS:
REGULAR CUSTOMERS : 24 hrs booking time
NEW CUSTOMERS : 12 hrs booking time
Customer with good history will get priority to book the item.
If u re overdemanding, rude, backout buyers(too many times backout), late payment ( many times) , consider ur email we ve marked it as spam
2) Important: Set your topic as confirm/enquries. CONFIRM means the item is yours if available. Enquriry the item does not mean you are confirming the item. Please state CONFIRM. It is very Important.
3) After confirmation, we will reply your email and state whether the item available or not. If it is available Sugarscarf will provide you total payable and banking details.
4) Bank in the money within 24 hrs period, either using online/manual transaction( atm machine, counter). If u think u cannot email us within the time stated please email us asap.
5) Take the picture of the receipt/ or scan it and email to us to proof of payment. Please state date/time/from what bank to cimb/maybank. This is VERY IMPORTANT. Do email us u ve made the payment and the details or else we won't know.
6)Do wait for us to reply. We will reply within 36 hours time,
Dont worry if after u ve made payment we dont reply you straight away , we might be sleeping, eating//.
6) After confirming your payment, we will mail out ur item. Please take note that we do mailing only 2 times per week.Please allow 1-3 business days for the item to be shipped out. If Backout Happens , there will be no refund.
7)If u deposit larger amount at atm/deposit machine ,please email us with ur account number. We will transfer the balance. If u insist us to put the balance inside the parcel, we will not responsible for the any lost during shipment.
8) Wait for ur item to be arrived. Estimated Delivery TIme 1-3 business days. Tracking number will be given upon request.
Save on Shipping, HOW?
Please go at shipping method menu
_______________________________
We prefer Maybank2u, CIMB Clicks or through ATM Machine. For atm machine, u ve to scan the receipt to proove payment.
Do make payment only after u get the total and confirmation from us.
We do Ship Internationally. We do have Paypal account (extra 4.5% + rm2 will be charged from your total up for service charge) This charge is set up by paypal, not us.
ISSUES on ParcelTracking number will be provided IF requested. Please bear in mind, that sugarscarf will not be taking any responsibilities of any missing parcels, lost items during transactions, damage of the items, or late of delivery as the POS MALAYSIA is the one who is responsible. Means if return to us, u have to pay the postage fees for us to mail out again. Tracking number will be provided IF requested.
ISSUES on risk of buying online
Buy at ur own risk. Means, if u afraid the item not suitable for u, all received items are not exchangeable/refundable/returnable. We are genuine seller, we sell only good items. All items sell on the internet is check under quality control before shipped out.
Posting Time
Postage days strictly for 2 days only per week. lets say we post new updates on monday(at night), posting will be done on wednesday and thursday
Please do not ask for today delivery, at the moment, we dont have enough staff for everyday posting.
For registered mail, we are regret to inform u that usually the posting day will be one day per week, since the place for registered postage is different from express post, we cannot make it asap.and on demand postage in 24 hrs, will be charged rm50. not inclusive postage.
delivery boy said that he risking his life by driving 160km/hr to mail out the on demand item
yes the price is ridiculous, but this is the price for ridiculous demand,
popular statement : customer is always right. but please be reasonable.
by sending ur item on the same day, u skip our time and hundred of customers who also want the item to be delivered fast.
Bear in mind that we need time to check your payment and wrap ur item before sending it to post office. Be Patience =)
Customer is always right. Yes, Popular Statement. Please be reasonable , overly demanding, unreasonable buyers will be blacklisted.
Credit Card / PaypalNo refund is allowed when using credit card
Please state if u re using someone else credit card. State their full name . We will not disclose this information to anyone.
Charge of using Credit Card/Paypal : 4.5% + rm2 ( set by paypal and taken by them)
REGULAR CUSTOMERS : 24 hrs booking time
NEW CUSTOMERS : 12 hrs booking time
Customer with good history will get priority to book the item.
If u re overdemanding, rude, backout buyers(too many times backout), late payment ( many times) , consider ur email we ve marked it as spam
2) Important: Set your topic as confirm/enquries. CONFIRM means the item is yours if available. Enquriry the item does not mean you are confirming the item. Please state CONFIRM. It is very Important.
3) After confirmation, we will reply your email and state whether the item available or not. If it is available Sugarscarf will provide you total payable and banking details.
4) Bank in the money within 24 hrs period, either using online/manual transaction( atm machine, counter). If u think u cannot email us within the time stated please email us asap.
5) Take the picture of the receipt/ or scan it and email to us to proof of payment. Please state date/time/from what bank to cimb/maybank. This is VERY IMPORTANT. Do email us u ve made the payment and the details or else we won't know.
6)Do wait for us to reply. We will reply within 36 hours time,
Dont worry if after u ve made payment we dont reply you straight away , we might be sleeping, eating//.
6) After confirming your payment, we will mail out ur item. Please take note that we do mailing only 2 times per week.Please allow 1-3 business days for the item to be shipped out. If Backout Happens , there will be no refund.
7)If u deposit larger amount at atm/deposit machine ,please email us with ur account number. We will transfer the balance. If u insist us to put the balance inside the parcel, we will not responsible for the any lost during shipment.
8) Wait for ur item to be arrived. Estimated Delivery TIme 1-3 business days. Tracking number will be given upon request.
Save on Shipping, HOW?
Please go at shipping method menu
_______________________________
We prefer Maybank2u, CIMB Clicks or through ATM Machine. For atm machine, u ve to scan the receipt to proove payment.
Do make payment only after u get the total and confirmation from us.
We do Ship Internationally. We do have Paypal account (extra 4.5% + rm2 will be charged from your total up for service charge) This charge is set up by paypal, not us.
ISSUES on ParcelTracking number will be provided IF requested. Please bear in mind, that sugarscarf will not be taking any responsibilities of any missing parcels, lost items during transactions, damage of the items, or late of delivery as the POS MALAYSIA is the one who is responsible. Means if return to us, u have to pay the postage fees for us to mail out again. Tracking number will be provided IF requested.
ISSUES on risk of buying online
Buy at ur own risk. Means, if u afraid the item not suitable for u, all received items are not exchangeable/refundable/returnable. We are genuine seller, we sell only good items. All items sell on the internet is check under quality control before shipped out.
Posting Time
Postage days strictly for 2 days only per week. lets say we post new updates on monday(at night), posting will be done on wednesday and thursday
Please do not ask for today delivery, at the moment, we dont have enough staff for everyday posting.
For registered mail, we are regret to inform u that usually the posting day will be one day per week, since the place for registered postage is different from express post, we cannot make it asap.and on demand postage in 24 hrs, will be charged rm50. not inclusive postage.
delivery boy said that he risking his life by driving 160km/hr to mail out the on demand item
yes the price is ridiculous, but this is the price for ridiculous demand,
popular statement : customer is always right. but please be reasonable.
by sending ur item on the same day, u skip our time and hundred of customers who also want the item to be delivered fast.
Bear in mind that we need time to check your payment and wrap ur item before sending it to post office. Be Patience =)
Customer is always right. Yes, Popular Statement. Please be reasonable , overly demanding, unreasonable buyers will be blacklisted.
Blacklist
Since this is online shops, some of the customers send the orders and went missing. By not informing us u want to cancel the order, it is not fair for others who wait patiently for the items u reserved. These people who went "MIA", will be in the blacklisted list.
Since this is online shops, some of the customers send the orders and went missing. By not informing us u want to cancel the order, it is not fair for others who wait patiently for the items u reserved. These people who went "MIA", will be in the blacklisted list.
Credit Card / PaypalNo refund is allowed when using credit card
Please state if u re using someone else credit card. State their full name . We will not disclose this information to anyone.
Charge of using Credit Card/Paypal : 4.5% + rm2 ( set by paypal and taken by them)
-------------------------------------------------------------------------------------------------
Things that u should know before buying our hijab. Please read this to avoid issues in future =)
Instant Hijab Material facts:
* Awning can be ironed, please set low temperature before iron thai silk awning.
*Use finest awning, which is original shantung/dupioni/thai silk* Hand Wash Only, for thai silk we recommend u dry clean it.
* Material made from Lycra. There are many type of lycras.
* Imported Material. Dubai/Korea.
Terms and Conditions:* Changing to any codes is not allowed if you already confirm/paid
* Please Book item if you are serious taking it.You may do so in 30 minutes after you have confirm taking the item,this rule is apply because some of you like to booked hijab and change it later. This is not fair for everyone else which really interested with the item u reserved before. (kesian kat org yg lain yg betul2 nak cepat tapi x dapat)
* Reservation strictly for 24 hrs only. If payment is not received in 24 hrs after confirmation, all items reserved will be released to next interested buyer. Please take this matter seriously, yes we want the payment done fast because we need the money to buy new stocks.
* Only serious buyer will be entertained. Returned customer with good history ( not over demanding) will be given priority to book items.
* No Preorder to avoid issues in future such as items are no longer available at supplier and etc.
* No haggle. Price is fixed. Unless u buy 10 hijab we will consider to give u discounts.However postage fees will be bear by buyers
* Free shipping for 5 items available for penisular malaysian address ONLY. FREE SHIPMENT VALID FOR PAYMENT WITHIN 24 hrs
* No refund will be given once purchase but exchange is allowed
NEW POLICY OF EXCHANGE ITEM
(ONLY FOR DAMAGED ITEM/ WRONG ITEM)
*Sebarang pembelian online tidak dibenarkan utk menukar barang di butik tetapi boleh ditukar jika mendapat approval dari online management kami iaitu melalui email.
Pihak kami berhak tidak menukar ape jua barang jika pembeli online menukar barang tanpa memberitahu kami dahulu di email.*Buyer bears the cost of shipping the item back to us.
*Please return the items using pos laju ONLY
*Items MUST be returned and reach our doorstep in 4 business days after u received it. If failed to so, u ll be blacklisted and we will not give any refund/store credit for it. This is our business practice, by buying, u ve agreed with all terms and conditions.*We will not refund ur money, but instead it will be ur store credit and u can use it to purchase other available items.
* Sometimes under any circumstances, the sort out and packaging is handle by human. As human sometimes we do makes mistake by sending u the wrong order. All u need is to return the scarf, the soonest u return the soonest we can send the correct back. The returned shipping fees will be ur store credit and u can use for ur next purchase. After we confirm received back the wrong item, we will post it as soon as possible. This shipping fees in only apply for wrong items
*Items must be returned in UNWORN, UNWASHED, UNALTERED condition.
*If the damage item is instant hijab, We appreciate if u can fold nicely the returned instant hijab we sent u.( We do want to receive the item in a good condition, like u do)
*Original shipping costs will not be refunded.
*If customer does not have time to send the goods back, she can call poslaju to pickup from her place for a minimal charge ( see under section value added service at http://www.pos.com.my/pos/services/fast_mail/ovw/about.aspx)
A restocking fee of 8% will be deducted from the original cost. Meaning if u pay rm50 for the item, u ll get rm46
*Sale items are not eligible for return.
Hi salam, kepada customer2 yg disayangi, kami di sugarscarf mengambil berat jika anda menerima barang rosak/salah barang. Customer diminta utk membaca semua terms and conditions sebelum membeli tau. Jika barang rosak/salah item, barang boleh dipulang semula dalam masa 4 hari bekerja selepas menerima barang2 yg telah dibeli. Jika lebeh kami tak dapat nak tukarkan barang anda, atas2 sebab seperti kemungkinan pembeli sudah memakai barangan tersebut. Bila dah dapat parcel sila check secepat yg mungkin.Setakat ni hampir 80% customer yg pulang lambat, dan ada juga kami terima tudung yg sudah dipakai utk ditukar (kami sangat2 tahu yer jika barang itu telah dipakai seperti bau badan) Kadang2 kami menerima akuan pembeli yg menipu pembayarannyer. .Kami berharap sangat pembeli jujur dalam urusan beli niaga terutamanyer tudung yg kita pakai utk tutup aurat. =) Harap maaf jika ada pihak yg berkecil hati.
HOLD SHIPMENT
Every week we have new updates. if customer want to hold her purchase for this week and combined for next week, customer are not allowed to change items. All sales are final.
Use RestrictionsAll data, text, photographs, graphics on this site are owned by Sugarscarf. You are expressly prohibited from using any content without our permissions. Feel free to copy our picture if u reselling the item on your own. But please credit to us with a link.
Things that u should know before buying our hijab. Please read this to avoid issues in future =)
Instant Hijab Material facts:
* Awning can be ironed, please set low temperature before iron thai silk awning.
*Use finest awning, which is original shantung/dupioni/thai silk* Hand Wash Only, for thai silk we recommend u dry clean it.
* Material made from Lycra. There are many type of lycras.
* Imported Material. Dubai/Korea.
Terms and Conditions:* Changing to any codes is not allowed if you already confirm/paid
* Please Book item if you are serious taking it.You may do so in 30 minutes after you have confirm taking the item,this rule is apply because some of you like to booked hijab and change it later. This is not fair for everyone else which really interested with the item u reserved before. (kesian kat org yg lain yg betul2 nak cepat tapi x dapat)
* Reservation strictly for 24 hrs only. If payment is not received in 24 hrs after confirmation, all items reserved will be released to next interested buyer. Please take this matter seriously, yes we want the payment done fast because we need the money to buy new stocks.
* Only serious buyer will be entertained. Returned customer with good history ( not over demanding) will be given priority to book items.
* No Preorder to avoid issues in future such as items are no longer available at supplier and etc.
* No haggle. Price is fixed. Unless u buy 10 hijab we will consider to give u discounts.However postage fees will be bear by buyers
* Free shipping for 5 items available for penisular malaysian address ONLY. FREE SHIPMENT VALID FOR PAYMENT WITHIN 24 hrs
* No refund will be given once purchase but exchange is allowed
NEW POLICY OF EXCHANGE ITEM
(ONLY FOR DAMAGED ITEM/ WRONG ITEM)
*Sebarang pembelian online tidak dibenarkan utk menukar barang di butik tetapi boleh ditukar jika mendapat approval dari online management kami iaitu melalui email.
Pihak kami berhak tidak menukar ape jua barang jika pembeli online menukar barang tanpa memberitahu kami dahulu di email.*Buyer bears the cost of shipping the item back to us.
*Please return the items using pos laju ONLY
*Items MUST be returned and reach our doorstep in 4 business days after u received it. If failed to so, u ll be blacklisted and we will not give any refund/store credit for it. This is our business practice, by buying, u ve agreed with all terms and conditions.*We will not refund ur money, but instead it will be ur store credit and u can use it to purchase other available items.
* Sometimes under any circumstances, the sort out and packaging is handle by human. As human sometimes we do makes mistake by sending u the wrong order. All u need is to return the scarf, the soonest u return the soonest we can send the correct back. The returned shipping fees will be ur store credit and u can use for ur next purchase. After we confirm received back the wrong item, we will post it as soon as possible. This shipping fees in only apply for wrong items
*Items must be returned in UNWORN, UNWASHED, UNALTERED condition.
*If the damage item is instant hijab, We appreciate if u can fold nicely the returned instant hijab we sent u.( We do want to receive the item in a good condition, like u do)
*Original shipping costs will not be refunded.
*If customer does not have time to send the goods back, she can call poslaju to pickup from her place for a minimal charge ( see under section value added service at http://www.pos.com.my/pos/services/fast_mail/ovw/about.aspx)
A restocking fee of 8% will be deducted from the original cost. Meaning if u pay rm50 for the item, u ll get rm46
*Sale items are not eligible for return.
Hi salam, kepada customer2 yg disayangi, kami di sugarscarf mengambil berat jika anda menerima barang rosak/salah barang. Customer diminta utk membaca semua terms and conditions sebelum membeli tau. Jika barang rosak/salah item, barang boleh dipulang semula dalam masa 4 hari bekerja selepas menerima barang2 yg telah dibeli. Jika lebeh kami tak dapat nak tukarkan barang anda, atas2 sebab seperti kemungkinan pembeli sudah memakai barangan tersebut. Bila dah dapat parcel sila check secepat yg mungkin.Setakat ni hampir 80% customer yg pulang lambat, dan ada juga kami terima tudung yg sudah dipakai utk ditukar (kami sangat2 tahu yer jika barang itu telah dipakai seperti bau badan) Kadang2 kami menerima akuan pembeli yg menipu pembayarannyer. .Kami berharap sangat pembeli jujur dalam urusan beli niaga terutamanyer tudung yg kita pakai utk tutup aurat. =) Harap maaf jika ada pihak yg berkecil hati.
HOLD SHIPMENT
Every week we have new updates. if customer want to hold her purchase for this week and combined for next week, customer are not allowed to change items. All sales are final.
Use RestrictionsAll data, text, photographs, graphics on this site are owned by Sugarscarf. You are expressly prohibited from using any content without our permissions. Feel free to copy our picture if u reselling the item on your own. But please credit to us with a link.
By using this blog, (buying etc ) u are agree to all our terms and conditions.
JGN order
JGN order
- Jika anda jenis org kurang sabar
- Anda jenis sgt cerewet.
- Jika anda ragu2 dengan tudung kami
- Anda tak faham masa kami luangkan balas email yg banyak.
- Anda seorang yg cepat marah, kami pon ada perasaan, kami bukan machine.
